About

Who We Are

Bond Security is a Canadian company with our Head Office located in Edmonton. Being local means, we are accessible to our clients at any given time, and we are familiar with Edmonton and the surrounding areas. Bond Security has been in existence for the past twelve(12) years and we provide customized Security Services to meet your business needs, including but not limited to Uniform Security Guards, Mobile Patrol Services, Loss Prevention, and Investigations.

Core Values

Vigilance

Our professional security approach focuses on hearing, seeing, and evaluating through consistent, objective, trained observational skills allowing our people to consistently observe incidents, events, behaviors, incidents, and risk factors the average person misses. Vigilant observation is essential to awareness of possible risks or potential incidents that may occur on our client’s premises.

Helpfulness

When necessary, a Bond Security™ employee will offer assistance, even when seemingly not pertinent to his or her job. A Bond Security™ employee will always step up to offer help if incidents occur requiring intervention. This is part of Bond Security’s ongoing commitment to safer conditions for life and work.

Integrity

Honest and trusted to work unsupervised on premises and with valuables and client property, a Bond Security™ employee person is a person of integrity. This also means Bond Security™ employees report infractions, offer important information and express their opinions in all situations that better our service to you, flawlessly our company and follow our protocols.

Our Mission

Driven to carry out our mission every moment we are entrusted with your security requirements, we focus on three strategic operating priorities:

Mission One

To completely understand our client’s needs and expectations and ensure 100 percent customer satisfaction. We pledge to go above and beyond to exceed your expectations.

We Listen

We listen to your story and ask important questions to find out the exact goal of your project.

Mission Two

Selecting highly dedicated, dynamic, and service-oriented professional security staff who share our leaders’ passion for superior service, and excellence and comprehend that our commitment to quality and ongoing improvements is infinite.

We Think Along

We use our experience and expertise to create a risk mitigation model that is custom-tailored to suit your needs.

Mission Three

Through Respect and a reward program for all employees, we have found our truest competitive edge lies not in our processes or technology, but in our team, our people. We value the well-being and wellness of our employees honoring their diversity, participation, and individuality.

We Are Fast

We are very passionate about what we do and love to show you the results within a reasonable time.

Our Focus

Employee welfare equals customer service – We select only the top security personnel, offer better wages, incentives, benefits and provide room for promotions and advancements. Bond Security™ employees take advantage of regular performance reviews. Exceptional work is rewarded.

Bond Security | Certificate of Accreditation

Our Goal

At Bond Security™, our goal is to be known as one of Canada’s primary suppliers of elite retail loss prevention agents and onsite roving security and to achieve this recognition through the introduction of best working practices, regular technological monitoring upgrades, supportive development of our employees through ongoing training and access to quality trade tools and electronics.

Our Vision

Bond Security™ seeks to consistently provide premier security solutions and services through creating employment options and career opportunities in private security positions for community members.

Our Commitments

Working with the community, we have signed a memorandum of understanding with the Edmonton Police Services. We are a BBB-accredited business and a long-standing member of the Canadian Security Association(CANASA). As Safety and Liability is of paramount importance to us at Bond Security, we carry a five(5) million-dollar Liability Insurance Policy, Contractor Check Health, and Safety accreditation, and maintain our registration with WCB. We are in full compliance with the Security Services Investigation Act, Security Services and Investigators Regulations Program Policy Manual. Professionalism, Accountability, and Commitment is our top force in providing excellent service.

"I have been using Bond Security for a few years now and David is outstanding. He has been able to reduce my shrink (theft) which ultimately increases my profit margin. This is very important to me as a business owner to know that I can rely on and trust David’s company to this degree. More importantly, he is constantly educating my staff on increasing their Loss Prevention techniques to further reduce my losses. I am extremely happy and satisfied with Bond Security."

"Bond Security has been providing excellent professional service. Since using the company there has been a decrease in shoplifting, which has been plaguing the store for several years. Have no hesitation in recommending Bond Security to other businesses."

"Bond Security is great to work with. It is a professional company. Bond Security watches out for us, letting us know of potential problem customers, and is a deterring presence. From everything I have seen, they are fair in their dealings with people caught shoplifting. I feel safer with them on the job."

"We are very satisfied with the level of care and professional service they are providing, their security personnel is very active, diligent, honest, and punctual. We feel that they present safe and professional service which produces a safe environment. They are organized, proficient and reliable."

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